Abode Sun Valley Terms and Conditions
Abode Sun Valley (Chigator LLC DBA Abode Sun Valley – referred to as Abode below)
Phone: (208) 506-5788
*Access information and additional property details will be made available to Guest once final payment has been received.
Check-In & Check-Out
For all Abode properties, check-in time is 4:00 PM Mountain Standard Time and check-out time is 10:00 AM Mountain Standard Time. No early check-ins or late check-outs are permitted unless authorized via email by an Abode Sun Valley representative. Guest shall not attempt to access the property prior to 4:00 PM (or your approved early check-in time) as your unique access code will not be activated until the time of check-in, and to allow proper time for sanitation preparations between guests. If Guest arrives early at the property and housekeeping is not complete, housekeeping will vacate the property and you acknowledge that the cleaning & sanitation will not be complete. We will do our best to accommodate early check-in & late check-out requests if availability allows. All late check-out requests must be sent to Abode Sun Valley at least 48 hours prior to departure. Same-day late check-out requests will not be accommodated. Unapproved occupancy after 10:00 AM or your approved check-out time subject to a minimum charge of $200 USD per hour, or up to a full nightly rate.
No refunds for or credits shall be provided for early departure, weather, or utility interruptions beyond Abode’s reasonable control.
Damage to Property
Guest WILL be required to provide a VISA/MasterCard/AMEX/Discover credit card number to be used as a security deposit in case of any property damage found during the post check-out property inspection. Upon check-in, Guest’s card will have a hold placed on it for up to 25% of the total reservation fee. For some reservations an additional cash security deposit shall be required. The credit card used to create and pay for the booking shall be the credit card on file for damages, unless another credit card is given to Abode Sun Valley prior to or at check in. Guest shall be liable to Abode Sun Valley for the cost of repairing any damage to the Property in excess of normal wear and tear caused by Guest or Guest’s visitors, including, but not limited to, carpet stains, missing items, floods or leaks caused by Guest, fire or smoke damage, damaged furnishings, damage to property, missing or broken items, missing or stained linens, and damaged electronic equipment (“Damage”). Abode Sun Valley shall charge the card on file for the payment of any such repair costs. By signing below, Guest authorizes Abode Sun Valley to charge Guest’s credit card or additional security deposit for unintentional damage beyond $100 and any intentional damage, theft, unauthorized pets, extensive cleaning required at check-out, smoking, exceeding occupancy or parking limits, and any other charges/policies in Booking Confirmation including any fines imposed on Homeowner by the City, County, State or Home Owner Association as the result of violation of any law, ordinance, rule or regulation or any fines or cost levied against Guest or visitors of Guest (“Excess Damage Costs”), to the Property and its contents. Guest will be notified of any Excess Damage Costs in writing via email. Any Excess Damage Costs may be charged immediately to the Guest’s credit card or taken from additional security deposit. Guest, by signing below, assumes full responsibility for any items found to be missing and any damage due to misuse, negligence or action on Guest’s or Guest’s visitors’ part, except in the case of normal wear and tear reported within 72 hours after check-in. If additional security deposit is taken via cash or check, it shall be returned to Guest within 10 business days net of any excess damage costs.
Payment Policy
We accept credit card payments. We break our payments down into two installments:
- At the time of booking a reservation, we charge 49% of the total reservation cost.*
- Within sixty (60) days of your arrival, we will charge the remaining balance of the reservation cost (51%) and security deposit where applicable.
*Any reservation made within sixty (60) days of your arrival date will be charged the full reservation cost
Refund & Cancellation Policies
- Confirmed reservations which are canceled more than SIXTY (60) calendar days before your check-in date will be subject to a 25% cancelation fee. This fee will be subtracted from the initial payment.
- A cancellation within SIXTY (60) days will result in a charge of one-hundred percent (100%) of your payment. There are no refunds for early departures or late arrivals.
THERE ARE NO REFUNDS WITHIN 60 DAYS OF CHECK-IN, AND THERE ARE NO REFUNDS FOR ANY FEES COLLECTED IN CONNECTION WITH THE RESERVATION.
Concierge Services & Fees
Abode offers an Optional Concierge Service with our In-House Concierge Team. If you would like suggestions for activities, restaurants, outfitters, and other similar services, there is no charge for this and you can reach the Concierge Team by emailing [email protected]. If you would like assistance coordinating and managing the delivery of things such as (but not limited to) ski rentals, private chefs, massages, excursions/activities, catering/drop-off meals, snowmobiling, grocery shopping/delivery, transportation (airport and in-town) there is 20% service charge that will be calculated off of the receipt totals. This is a premium service and also provides a concierge to assist you via phone, text, and email. Any items or services procured by the Concierge Team on your behalf will be added to your Abode Account and charged as incurred. In the event that you cancel an item/service after the order is placed, you may receive a refund equal to the receipt total minus any Concierge Service Charges. Please note, some vendors have specific cancellation terms that will dictate if any or a portion of the price will be refunded (depending on how close to the date you cancel a service). Some vendors do not offer refunds. A Credit Card is required to be kept on file should you request the Concierge Team to procure items/services on your behalf.
Changes to Reservation
Note that any Guest changes to this reservation will be subject to a $500.00 (USD) fee. Abode Sun Valley reserves the right to make changes to or cancel this reservation if necessary due to property condition, maintenance, casualty, sale, or other circumstances affecting the Property or reservation.
Occupancy
Each property has a maximum occupancy that is stated on the individual listing. Guests will be charged at check-in for any extra adults in the room beyond the adult limit up to the occupancy limit. The charge for extra adult per night is $100.00 (USD). Each rental is designed to sleep a specific number of people (maximum occupancy).
Occupancies are monitored and will be strictly enforced. You will be subject to eviction without return of your rental payment if more people are found in your rental.
Terms & Conditions
Guest hereby agrees to the following Terms and Conditions:
- No persons are allowed to stay overnight in the Property other than those confirmed on the reservation. Guests shall comply by the Property’s maximum occupancy rules at all times.
- Guest expressly acknowledges and agrees that this agreement allows transient occupancy of the Property only. Guest does not intend to make the Property a residence or household.
- Guest shall inform all individuals occupying or visiting the Property about all terms and conditions of this agreement. Guest is liable for the conduct of such individuals during the term of Guest’s reservation, including any violation of the terms and conditions of this agreement.
- Vehicles may not be parked on the street or any area other than the driveway for the Property without Abode’s written consent. Any vehicle parked in violation of this rule will be towed at Guest’s expense.
- Disruptive behavior or excessive noise is strictly prohibited and may result in immediate eviction without refund.
- No pets of any kind are allowed in or about the Property. A minimum cleaning fee of $3500.00 (USD) will be charged to the security deposit or Guest credit card if a pet or evidence of a pet is found in the Property during or immediately after your stay.
- Smoking in or about the Property is strictly prohibited. A cleaning fee will be deducted from the security deposit for any violation of this policy.
- A $250.00 (USD) charge per item will be assessed for each key or garage door opener not returned.
- The Property may experience a power, internet, water, or similar service outage. Such outages are beyond Abode’s control. We will report outages as they occur and work to ensure service is restored as quickly as possible but no refunds or compensation will be given for any outages.
- Guest acknowledges there may be construction activities or maintenance activities on or near the Property. No refunds or compensation will be given for noise or disturbances from any such activities.
- Guest acknowledges that Abode does not own the Property and certain issues may arise that are beyond Abode’s control including, but not limited to, conflicts with Owner occupancy dates, booking conflicts or issues, events that render the Property uninhabitable, the need to show the Property to prospective buyers (with a minimum of 24 hours advance notice), and the sale of the Property prior to Guest arrival. In the rare event that these or any similar issues arise, Abode’s reserves the right to move the reservation to the most similar property available or cancel the reservation, at its discretion.
- Notwithstanding anything else stated in this agreement, Abode Sun Valley reserves the right to transfer, refund, or cancel this reservation.
- Abode is not liable for damage or loss by theft, accident or otherwise to Guest’s property prior to, during, or after the stay.
- Agents of Abode may enter the Property for inspection purposes related to the enforcement of these rules.
- Any violation of this agreement may result in fines, additional charges, and/or immediate eviction.
- Guest agrees to pay all reasonable costs, attorney’s fees and expenses incurred by Abode Sun Valley in enforcing this agreement.
- Guest hereby releases Abode and the Owner of the Property, and shall at all times hold them harmless, from any claims, liens, demands, charges, encumbrances, litigation (whether prosecuted to judgment or not), arbitration, legal costs and fees arising directly or indirectly out of any actual or alleged injury or other harm (including death) to any person or animal, any actual or alleged damage to or destruction of Guest’s property, and any other actual or alleged damage or loss whatsoever, resulting or alleged to result in whole or in part from any actual or alleged event or occurrence with respect to the Property or any other matter covered by this agreement.
- Firearms or other types of weapons are not permitted in or around the Property.
- Guest shall be charged $200 if a drain and fill of the hot tub is necessary.
- Each property has a limited and maximum number of parking spaces that must be enforced.
- All-wheel drive or 4 wheel drive is highly recommended.
- In addition to the foregoing, Guest acknowledges that the Property has one or more bunk beds and a hot tub, which may constitute or create hazards and risks to the safety of Guest and individuals occupying or visiting the Property during Guest’s stay. Guest hereby releases Abode and the Owner of the Property, and shall at all times hold them harmless, from any litigation, claims, costs and expenses of any kind, including attorneys’ fees, arising directly or indirectly out of any actual or alleged injury or other harm (including death) to any person, animal, or personal property, resulting or alleged to result in whole or in part from any actual or alleged use of any bunk bed or hot tub at the Property.
- Guest acknowledges and agrees that the Property and surrounding areas may present inherent and unforeseeable risks, hazards, and dangerous conditions, whether natural or man-made, which may result in injury, illness, death, or damage to person or property. Such risks include, without limitation: uneven or slippery surfaces (including ice, snow, water, and mud); stairs, decks, balconies, and railings; hot tubs, fireplaces, grills, appliances, and other equipment; wildlife; falling objects; construction or maintenance activities; road and driveway conditions; weather-related hazards; and the acts or omissions of other persons. Guest knowingly and voluntarily assumes all risks of injury, loss, or damage arising out of or relating to Guest’s use or occupancy of the Property, whether known or unknown, and whether arising from ordinary negligence or otherwise, except to the extent caused by the gross negligence or willful misconduct of Abode Sun Valley.
- Guest agrees to use the Property in a safe and reasonable manner and to supervise all occupants and invitees, including minors, at all times. Guest shall promptly inspect the Property upon arrival and notify Abode of any condition that may pose a risk or require repair. Failure to promptly notify Abode shall constitute acceptance of the Property as safe and suitable for use.
- To the fullest extent permitted by law, Guest hereby releases, waives, and discharges Abode, the Property owner, and their respective members, managers, officers, employees, agents, and contractors from any and all claims, demands, causes of action, damages, losses, liabilities, and expenses (including attorneys’ fees) arising out of or relating to any injury, death, or damage to person or property occurring at or about the Property or arising from Guest’s use or occupancy of the Property, except to the extent caused by the gross negligence or willful misconduct of Abode. Guest further agrees to defend, indemnify, and hold harmless Abode, the Property owner, and their respective members, managers, officers, employees, agents, and contractors from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (i) Guest’s use or occupancy of the Property; (ii) any act or omission of Guest or Guest’s occupants or invitees; (iii) any breach of this Agreement; or (iv) any violation of applicable laws, ordinances, HOA rules, or regulations, except to the extent caused by the gross negligence or willful misconduct of Abode.
- Guest hereby releases Abode and property Owner and shall at all times hold them clear and harmless from any claims, liens, demands, charges, encumbrances, litigation (whether prosecuted to judgment or not), arbitration, legal costs and fees, and judgments arising directly or indirectly out of any actual or alleged death of or injury to any person or animal, any actual or alleged damage to or destruction of any of Guests property, any other actual or alleged damage or loss whatsoever, resulting or alleged to result in whole or in part from any actual or alleged event or occurrence with respect to the Property or any other matter, which is subject of this agreement.
- Guest shall promptly inspect the Property upon arrival and throughout the stay. Guest agrees to immediately notify Abode in writing (or by phone followed by written confirmation) of any condition, defect, damage, malfunction, or issue affecting the Property, including but not limited to maintenance issues, cleanliness concerns, safety hazards, or interruptions in utilities or services (each, an “Issue”). Guest agrees to use reasonable efforts to mitigate any loss, damage, or disruption associated with any Issue and to follow any reasonable instructions provided by Abode to address or resolve such Issue. Guest shall not undertake any repairs or alterations to the Property without Abode’s prior written consent. Failure to provide prompt notice of any Issue and a reasonable opportunity for Abode to cure such Issue shall constitute a waiver of any claim, refund, credit, or damages related to such Issue. Guest further agrees that Abode shall not be liable for any condition that could have been reasonably mitigated or avoided had timely notice been provided.
- In the event of any dispute, Abode’s liability shall not exceed the total amount paid by Guest under this agreement.
- Guest agrees that all charges associated with the reservation, including without limitation rent, fees, taxes, damages, and additional charges authorized under this Agreement, are valid and authorized. Guest further agrees that any dispute regarding charges must be resolved exclusively in accordance with the dispute resolution provisions of this Agreement, and not through a credit card issuer or payment processor. Guest further agrees not to initiate or permit any credit card chargeback, reversal, or payment dispute with Guest’s credit card issuer or financial institution for any charge arising under this Agreement. In the event Guest initiates a chargeback or payment dispute, Guest shall remain fully liable for all amounts due under this Agreement, and such action shall constitute a material breach of this Agreement. Guest agrees to immediately reimburse Abode for the full amount of any chargeback or disputed payment, together with any fees, penalties, administrative costs, or expenses (including reasonable attorneys’ fees) incurred by Abode Sun Valley in responding to or recovering such amounts. In addition, Guest agrees to pay Abode Sun Valley liquidated damages in the amount of $500 per chargeback or disputed transaction, which the parties agree represents a reasonable estimate of the administrative burden, lost time, and internal costs incurred by Abode in addressing such disputes, and is not a penalty. Guest agrees that Abode may provide this Agreement, reservation details, correspondence, and any other relevant documentation to the credit card issuer or payment processor to contest any chargeback or dispute.
- Abode and property Owner may provide Guest a welcome gift that includes food and local brewery products (including alcoholic beverages). By signing below, Guest acknowledges the he/she is at least 21 years old, and that tasting or consuming the food and beverages provided by Abode and property Owner might be hazardous to Guest and others occupying or visiting the property. Guest assumes all risks associated with tasting or consuming such items. Such hazards include without limitation injury or death arising from food sickness, allergic reactions, choking and inebriation. By signing below, Guest agrees for himself/herself, and for all others occupying or visiting the property with Guest, that he/she (1) assumes all risks associated with tasting or consuming the food and beverages provided by Abode and property Owner, (2) unconditionally releases Abode and property Owner, and their members, managers and agents, from all liability, claims, damage or loss arising in any way from tasting consuming the food and beverages provided by Abode and property Owner, and (3) agrees to indemnify and hold harmless Abode and property Owner, and their members, managers and agents, from all liability, claims, damage or loss arising in any way from tasting or consuming the food and beverages provided by Abode Sun Valley and property Owner.
- Abode is acting solely as property manager and agent for the owner of the Property. Abode shall not be liable for any acts, omissions, or conditions relating to the Property, except to the extent caused by Abode’s gross negligence or willful misconduct.
- Abode may provide referrals to third-party vendors for various goods and services. Any such referral (whether or not Abode is compensated for the referral) is a courtesy offered to Guest and not an endorsement of the vendor. Abode has no partnership or similar relationship with any such vendor, makes no representation regarding any such vendor, and takes no responsibility for any such vendor’s acts or omissions. By signing below, Guest agrees for himself/herself, and for all others occupying or visiting the property with Guest, that they (1) assume all risks associated with goods and services provided by third-party vendors, (2) unconditionally release Abode and its members, managers and agents from all liability, claims, damage or loss arising in any way from goods or services provided by third-party vendors, and (3) agree to indemnify and hold harmless Abode and its members, managers and agents from all liability, claims, damage or loss arising in any way from goods or services provided by third-party vendors.
- It is the responsibility of Guest paying/signing to inform all individuals (otherwise associated with this party), about the applicable policies, and the ramifications of all contents of this contractual agreement. Neither Abode nor property Owner accepts liability for the failure of Guest to inform such individuals falling under this contract.
- This Agreement shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of laws principles. Any dispute, claim, or controversy arising out of or relating to this Agreement, the reservation, or Guest’s use or occupancy of the Property (collectively, a “Dispute”) shall be brought exclusively in Idaho or Utah, and the parties hereby irrevocably submit to the exclusive jurisdiction and venue of such court and waive any objection based on inconvenient forum or improper venue.
- In any action or proceeding arising out of or relating to this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs incurred, including those incurred at trial, on appeal, and in any bankruptcy or post-judgment proceedings.
All of the above information and standard policies and procedures have been reviewed and meet with the approval of the Guest. By signing below, Guest agrees to the terms and conditions of this agreement as described above and agrees to pay all reservations costs outlined in this agreement and agrees to have Guest’s credit card charged in the event of damages, as outlined in the Damage to Property section above.